Ray Privacy Policy
Last Updated: 03.25.2026Please read this policy carefully to understand how we treat your personal information and your rights and choices. If you do not agree with this policy, you should not access or use the app or our website.
Ray (operated by RayPB Inc.) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy applies whether you use our website, mobile application, charging stations, or contact us by phone or email (collectively, the “Platform”).
This Policy explains:
• What personal data we collect
• How we use that data
• When we share it with third parties
• The legal bases for processing
You may have certain legal rights described below. This Policy supplements other notices and does not override them.
The Platform is not intended for children, and we do not knowingly collect data from individuals under 18.
1. IMPORTANT INFORMATION AND WHO WE ARE
RayPB Inc. (“Ray”, “we”, “us”, or “our”) is the data controller of your personal data. This means we determine how and why your data is processed and ensure it is handled securely and in compliance with applicable laws.
Contact:
Email: support@raypb.com
Address: New York, NY
We may update this Policy from time to time. Please ensure your personal data is accurate and up to date.
2. PERSONAL DATA WE COLLECT
We may collect:
• Name, phone number, email
• Account and login information
• Device data (IP, browser, OS)
• Location data (with consent)
• Rental and transaction data
• Technical identifiers
• Communications and inquiries
We do NOT collect sensitive personal data (e.g., health, religion, biometrics).
3. HOW WE COLLECT DATA
• Directly from you
• Automatically via Platform usage
• From service providers and partners
• From public sources
4. HOW WE USE DATA
We use data to:
• Provide services and rentals
• Process payments
• Manage accounts
• Improve products
• Communicate with users
• Prevent fraud
• Comply with laws
We may also use data for marketing with your consent.
5. SHARING OF DATA
We do NOT sell personal data.
We may share with:
• Payment providers
• Cloud/hosting services
• Analytics providers
• Messaging services
We may also disclose data:
• To comply with law
• During business transactions
• To prevent fraud
6. YOUR RIGHTS
You may have rights to:
• Access data
• Correct data
• Delete data
• Restrict processing
• Object to processing
Contact us to exercise your rights.
7. COOKIES
We use cookies and similar technologies to improve functionality and user experience. You can manage cookies via browser settings.
8. DATA RETENTION
We retain data only as long as necessary for business, legal, and operational purposes.
9. SECURITY
We use reasonable safeguards, but cannot guarantee absolute security.
10. CHILDREN
Service is not intended for individuals under 18. We comply with COPPA and do not knowingly collect data from children under 13.
11. YOUR CHOICES
You may opt out of marketing communications at any time.
12. CONTACT
RayPB Inc.
Email: ak@raypb.com
www.raypb.com